Contact Us
We would love to hear from you. Whether you have a question about the aurora forecast, want to report a bug, have an idea for a new feature, or just want to share your aurora sighting story, we welcome your message.
How to Reach Us
The best way to get in touch is by email. We personally read every message and do our best to respond within 48 hours.
What Can We Help With?
Bug Reports
If something is not working correctly on the site — broken links, data not loading, display issues — please let us know. Include which device and browser you are using and we will look into it right away.
Feature Requests
Have an idea that would make Solar Ruler more useful? We are always looking for ways to improve the experience for aurora enthusiasts and would love to hear your suggestions.
General Questions
Curious about how the aurora forecast works, what data sources we use, or how to read the Kp index? We are happy to help — or you can check our FAQ and Glossary pages.
Partnerships
Interested in collaborating, cross-promoting, or discussing advertising opportunities? Reach out and tell us a bit about what you have in mind.
Aurora Alert Issues
If you are having trouble with your aurora alert subscription — not receiving emails, want to change your alert threshold, or need help unsubscribing — please include the email address you signed up with so we can locate your account quickly. You can also manage your subscription from the Alerts page.
About Solar Ruler
Solar Ruler is an independently operated aurora forecasting tool built with real-time NOAA OVATION data. Our mission is to make aurora activity accessible and easy to understand for everyone — from seasoned aurora chasers to first-time viewers. You can learn more on our About page.